Privacy Policy
Last updated: August 3, 2026
This Privacy Policy describes how GALBREU LLC ("GALBREU," "we," "us," or "our"), a Limited Liability Company registered in the State of New Mexico, United States, collects, uses, and protects personal information in connection with this website (galbreullc.com) and the products and services we operate, including the Citook platform.
1. Information we collect
Depending on how you interact with us, we may collect:
- Contact information you provide directly, such as your name, email address, and phone number when you contact us or request information about our services.
- Business and account information when you use one of our products, such as company name, billing details, and account settings.
- Usage information, such as pages visited, device and browser type, and general analytics data used to improve our websites and products.
- Communication data processed through our products on behalf of our customers, such as appointment reminders and customer messages sent via email or WhatsApp.
2. How we use information
- To provide, operate, and improve our websites, products, and services.
- To respond to inquiries and provide customer support.
- To send service-related communications, such as appointment confirmations and account notifications.
- To comply with legal obligations and enforce our terms.
We do not sell personal information.
3. Messaging and WhatsApp communications
Some of our products, including Citook, send transactional messages (for example, appointment confirmations and reminders) through channels such as email and WhatsApp, using authorized business messaging providers. These messages are sent on behalf of the businesses that use our platform, with the consent of their customers. Recipients can opt out of non-essential communications at any time.
4. Data sharing
We share personal information only with service providers that help us operate our products (such as cloud hosting, email delivery, and messaging providers), under agreements that limit their use of the data, or when required by law. We do not share personal information with third parties for their own marketing purposes.
5. Data retention and security
We retain personal information only as long as necessary for the purposes described in this policy or as required by law. We apply technical and organizational measures — including encryption, access controls, and secure infrastructure — to protect the information we process.
6. Your rights
You may request access to, correction of, or deletion of your personal information by contacting us at info@galbreullc.com. If your data is processed through one of our products on behalf of a business (for example, a business that uses Citook), we may direct your request to that business, which acts as the data controller.
7. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. Continued use of our websites or services after an update constitutes acceptance of the revised policy.
8. Contact
For any questions about this Privacy Policy or our data practices, contact:
GALBREU LLC
1342 NM 333 Ste C #1415
Tijeras, NM 87059, United States
info@galbreullc.com